Privacy Policy

Prime Clinical Research, Inc. values your privacy. We are a clinical trial site network that conducts clinical trials for pharmaceutical and biotechnology companies. This Privacy Policy explains the information we collect through the website www.primeclinicalresearchinc.com, or our services that include an authorized link or reference to this Privacy Policy (collectively, the “Services”). By using Prime Clinical Research Services, you consent to the data practices described in this statement. Information We Collect We collect the following categories of information when you access our website or use our Services, which may be considered personal information when maintained in identifiable form.

  • Information you provide directly to us.  We collect information you provide directly to us, such as when you sign-up to receive communications or materials from us, inquire about, or participate in, our clinical trials, or otherwise submit a form or share your information with us, such as: ◦ Contact information, including your name, date of birth, email address, and telephone number; ◦ Health information, such as information about clinical trials in which you are interested in participating and information relevant to eligibility for those trials; ◦ Geographic information, including your country of residence; ◦ Health information, such as information related to a disease or medical condition; ◦ Correspondence you send to us; and ◦ Other information that you provide through our Services.
  • •Information we collect automatically.  Information about your computer hardware and software may be automatically collected by Prime Clinical Research when you access or use the Services. This information may include:  ◦ Your internet protocol (IP) address, browser type, domain names, access times, referring website addresses, and device and other unique personal or online identifiers; ◦ Time zone, country, and language settings; ◦ Information about the links you click and other information about how you use the Services.  For example, if you or your device experiences an error, we collect information about the error, the time the error occurred, the feature being used, the state of the website when the error occurred, and any communications or content provided at the time the error occurred; We may also collect information from other sources in accordance with applicable law.  For example, we may collect information that you have authorized your health care provider to share with us.  Information that is collected when you use the Services may be combined with other information collected from you or other sources. We may aggregate or de-identify the information described above.  Aggregated or de-identified data is not subject to this Privacy Policy. How We Use Your Information We use and otherwise process each of the categories of information identified above for the following business purposes:
  • For clinical trial purposes.  We will use your information for, but not limited to, communicating with you in relation to clinical trial participation and determining whether you meet criteria for our clinical trial services. Information submitted to us will be registered into our database, unless otherwise requested by you. Providing information to us does not obligate you to participate in any study.
  •  Communicate with you.  We may use your information to communicate with you, including sending you information about clinical trial participation, send you marketing and promotional communications, and respond to your inquiries.
  • Analyze use of the Services.  We use the information to analyze the use of our Services, such as to improve the Services and ensure that content is presented in the most relevant and effective manner for you and your browser or device; to administer the Services, including troubleshooting, data analytics, testing, research, statistical and survey purposes; and to keep the Services, Company, and users safe and secure.
  • Compliance with legal obligations.  We may use your information to comply with applicable laws and regulations and to protect or exercise our legal rights or defend against legal claims.
  • Any other purposes disclosed to you.  We may use your information for other purposes disclosed to you at the time we collect your information or with your consent. Sharing Information with Third Parties Prime Clinical Research does not share, sell, rent, or lease your information to third parties or affiliates for marketing or promotional purposes. However, we may share your information with the following third parties: 
  • Pharmaceutical and clinical research partners.  Prime Clinical Research partners with pharmaceutical companies and clinical research partners to run clinical trials.  We may share your information with our pharmaceutical partners associated with our clinical trial services.  If you are participating in a study, you can learn more by reviewing the relevant informed consent documentation.
  • Authorized third-party vendors and service providers.  We may share your information with third-party vendors and service providers that provide services to us for a variety of business purposes, such as to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third-party vendors and service providers are required to maintain the confidentiality of your information.  We also may store your data on servers provided by third-party hosting vendors with whom we have contracted.
  • Legal purposes.  Prime Clinical Research may disclose your information, without notice, if required to do so by law or in the claims faith belief that such action is necessary to conform to the edicts of the law or respond to subpoenas, court orders, legal process, law enforcement requests, legal claims or government inquiries, and to protect and defend the rights, interests, safety, and security of Prime Clinical Research, our affiliates, users or the public.
  • With your consent.  We may share your information for other purposes disclosed to you at the time we collect the information or pursuant to your consent.  For example, we may share your information as described in an applicable pre-screen or study informed consent form. Cookies and Similar Technologies When you use the Services, we and our third-party analytics and advertising partners may use cookies, pixel tags, and other similar technologies (collectively, “cookies”) to collect information about your browser and use of the Services.  This helps us, for example, measure and understand how visitors interact with the online Services and our content, deliver customized content, and improve the Services.  By using the Services, you consent to our use of cookies and similar technologies.  Please consult your browser settings and mobile settings for choices that may be available to you to limit cookies.  Depending on your settings, you may not be able to take advantage of all of the features of the Services. The following types of cookies are used on the Services:
  • Essential cookies – These cookies enable you to use the Services. These cookies are essential to enable you to browse the Services and use certain features. Disabling them may prevent you from using certain parts of the Services. These cookies also help keep the Services safe and secure.
  • Preference cookies – These cookies store information such as your preferred country and language selection, login data and website preferences. Without these cookies, the Services may not be able to remember certain choices you’ve previously made (such as a saved country / language preference) or personalize your browsing experience by providing you with relevant information. These cookies can also be used to recognize your device so that you do not have to provide the same information more than once.
  • Performance cookies – These cookies collect information about how you use the Services such as which pages you visit regularly. These cookies are used to provide you with a high-quality experience by doing things such as tracking page load, site response times, and error messages.
  • Content / advertising cookies – These cookies gather information about your use of the Services so we may improve your experience and provide you with more relevant content and advertising on the Services and elsewhere online and across your devices. They are also used to gather feedback on customer satisfaction through surveys. They remember that you’ve visited the Services and help us understand usage of the Services. Some of these cookies are from third parties that collect information about your use of the Services in order to provide advertising (on the Services and elsewhere, across your different devices) based on your online activities (so-called “interest-based advertising”) on the Services and elsewhere online, across your different devices. We do not control the privacy practices of these third parties, and their practices are not covered by this Privacy Policy. You may be able to refuse or disable cookies by adjusting your web browser settings.  Some browsers have options that allow the visitor to control whether the browser will accept cookies, reject cookies, or notify the visitor each time a cookie is sent. Because each web browser is different, please consult the instructions provided by your web browser (typically in the “help” section). Third-Party Links The Services may contain links to other third-party websites, which may be able to collect information about you. Please be aware that we are not responsible for the content or privacy practices of such third-party websites. We encourage our users to be aware when they leave our Services and to read the privacy statements of any other website that collects personally identifiable information. Your Rights and Choices You may be entitled, in accordance with applicable law, to request access to or deletion of your information or more information about our information practices. To submit a data access or data deletion request, please contact us at info@primeclinicalresearchinc.com. Please note that you must verify your identity and request before Prime Clinical Research will process your request. You may be required to provide email confirmation or other information in order for us to verify your identity. We will not discriminate against you for exercising your rights and choices, although some of the functionality and features available in the Services may change or no longer be available to you. Under certain circumstances, you may designate an authorized agent to make a request on your behalf. In order to designate an authorized agent to make a request on your behalf, you must provide a valid power of attorney, your valid government issued identification, and the authorized agent’s valid government issued identification to allow Prime Clinical Research to verify that the agent is authorized to make the request on your behalf. Children Under Thirteen Prime Clinical Research does not knowingly collect personally identifiable information from children under the age of thirteen through its online Services. If we learn that a child has provided us with personal information, we will delete it or otherwise comply with applicable law. Communications From time to time, Prime Clinical Research may contact you via email or text for the purpose of providing announcements, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from Prime Clinical Research or click on a link therein. If you would like to stop receiving communications via email or text from Prime Clinical Research, you may opt out of such communications by replying to the email or text requesting to be removed from our list.  Data Security We take reasonable steps to protect your information from unauthorized access. You should keep in mind, however, that no internet transmission is ever 100% secure or error free. In particular, email sent to or from this web site or online resource may not be secure, and you should therefore take special care in deciding what information you send to us via email. Transfer of Information Across International Boundaries Prime Clinical Research is a U.S. company, and your communication with us may result in the transfer of information across international boundaries, including to U.S. law enforcement. By using this site, you consent to the collection, storage, and processing of your information outside your jurisdiction of residence. Changes to this Statement Prime Clinical Research reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by placing a prominent notice on our website, and/or by updating any privacy information on this page. Your continued use of the Services after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy. Contact Information Prime Clinical Research welcomes your questions or comments regarding this Privacy Policy. If you believe that Prime Clinical Research has not adhered to this Privacy Policy, please contact Prime Clinical Research at

    info@primeclinicalresearchinc.com, or
    by mail at 2364 US Frontage Road 287, Suite 101, Mansfield, TX 76063 United States of America.